JCAHO Continuous Public Involvement APR The Family cares what you think about our program and we therefore want to always keep the lines of communication open. Through this notice, we want to encourage any individual who has concerns about patient care or safety at our facility, to contact The Family management directly. Concerns@TheFamily.tv We are confident that once a concern is addressed with us, we can satisfy and resolve any issue. Although unlikely, if an individual's concern cannot be resolved by working with us directly, the individual is encouraged to contact the Joint Commission on Accreditation of Healthcare Organizations. www.jcaho.org